Travel Retail and Duty Free Business Intelligence    Friday 31 July 2015

AIRLINES

Latest Boeing forecasts underline long-term strength of global aviation market

Source: ©The Moodie Report - 21/07/15

INTERNATIONAL. Boeing has released a 20-year forecast showing strong demand for pilots and technicians, underlining how the airline market is expected to grow.

Strong passenger growth in Asia Pacific and Middle East for May

Source: ACI Asia-Pacific The Moodie Report - 17/07/15

ASIA PACIFIC & MIDDLE EAST. Bangkok Don Muang was the standout airport with +49.6% passenger growth, while Dubai International, Jeju and Busan also starred.

IAG takeover of Aer Lingus gets European Commission approval

Source: ©The Moodie Report - 14/07/15

IRELAND. The European Commission today cleared the contentious airline acquisition, a decision immediately welcomed by Dublin Airport Authority.

Global airline ancillary revenue leaps +21% in 2014

Source: ©The Moodie Report - 13/07/15

INTERNATIONAL. Airline ancillary revenues climbed by +21% year-on-year in 2014 to hit US$38.1 billion, according to aviation industry consultant IdeaWorks.

Alpha LSG names Alex Forbes Chief Executive Officer

Source: ©The Moodie Report - 10/07/15

UK. Alpha LSG has appointed Alex Forbes as CEO. He replaces Axel Bilstein, who has returned to Germany to take up a new position within LSG Sky Chefs.

Cowshed Spa prepares to take flight with United Airlines

Source: ©The Moodie Report - 08/07/15

INTERNATIONAL. United Airlines and Cowshed Spa have joined forces to bring travellers contemporary new amenities onboard and at selected airport lounges.

Inflight Sales Group captures Peach Aviation onboard retail concession

Source: ©The Moodie Report - 02/07/15

ASIA PACIFIC. Inflight Sales Group (ISG) will manage the onboard retail programme for Japanese low-cost carrier Peach Aviation after winning a tender.

Inflight Service Europe extends contract with partner TUI Fly Nordic

Source: ©The Moodie Report - 02/07/15

NORDIC REGION. Inflight Service Europe has extended its retail and packing services deal with long-time airline partner TUI Fly Nordic, effective from May 2016.

Air India tightens carry-on allowances, including duty free, from UAE

Source: Khaleej Times, The Moodie Report - 28/06/15

UAE. Air India and Air India Express enforce carry-on baggage limits, potentially hitting duty free sales. Updated story with reaction from Dubai Airports.

easyjet adds Nurture drink for pre-school kids to onboard offer

Source: ©The Moodie Report - 25/06/15

Fruity water product Nurture from the Imune health drink company comes in a spill-proof pouch and is available on all easyjet flights from this month.

Tourvest In-flight Retail Services creates own handheld technology solution

Source: ©The Moodie Report - 24/06/15

SOUTH AFRICA. Tourvest In-flight Retail Services has designed and developed its own in-house ePOS handheld system for crew to assist onboard sales.

Asia Pacific airlines post strong May passenger growth

Source: ©The Moodie Report - 23/06/15

ASIA PACIFIC. Airlines in the region posted a +11.8% increase in international passengers in May to 22.9 million, according to the Association of Asia Pacific Airlines.

Flemingo International lands key Gulf Air inflight duty free contract

Source: ©The Moodie Report - 17/06/15

MIDDLE EAST. Flemingo International has captured the inflight duty free concession onboard Gulf Air, the company's first move into inflight retailing outside Turkey.

Novo IVC to identify inflight retail trends through research study

Source: ©The Moodie Report - 11/06/15

INTERNATIONAL. Novo IVC will be carrying out a research study in a bid to help the airline industry identify new and emerging retail trends.

Thomas Cook cabin crew rewarded in 'Super Incentive' sales initiative

Source: ©The Moodie Report - 11/06/15

UK. The selling efforts of Thomas Cook Airlines’ top-selling cabin crew were recognised in a celebratory awards evening at Malmaison hotel in Manchester.

DFASS confirms launch of Vietnam Airlines duty free concession

Source: ©The Moodie Report - 09/06/15

VIETNAM. DFASS Singapore has confirmed its duty free concession with Vietnam Airlines, a deal that will cover the airline's wide international network.

Global airline industry profits set to surge in 2015, reports IATA

Source: ©The Moodie Report - 08/06/15

INTERNATIONAL. IATA has revised its 2015 outlook to project a US$29.3 billion net profit for airlines worldwide, well ahead of the US$16.4 billion net profit in 2014.

South African Airways extends loyalty programme with Tourvest partnership

Source: ©The Moodie Report - 08/06/15

SOUTH AFRICA. Members of the airline’s Voyager programme can now earn miles from duty free shopping thanks to a new deal with Tourvest Inflight Retail Services.

KLM named Best Airline for Inflight Retail at Airline Retail awards

Source: ©The Moodie Report - 05/06/15

UK. This year's Airline Retail (AR) awards, held on Tuesday evening in London, saw Dutch carrier KLM named as the Best Airline for Inflight Retail.

Monarch Airlines to roll out Apple Watch app with Media inMotion

Source: ©The Moodie Report - 04/06/15

UK. Monarch Airlines and Media inMotion are co-developing an Apple Watch app designed to seamlessly integrate inflight dining, retail and entertainment.

FORMIA extends Turkish Airlines partnership with new three-year deal

Source: ©The Moodie Report - 02/06/15

TURKEY. FORMIA will supply branded amenity kits on board Turkish Airlines’ long and short haul Business Class, Comfort Class and Economy long haul flights.

Korean Air's Heather Cho freed: 'A victory for commonsense'

Source: ©The Moodie Report - 22/05/15

SOUTH KOREA. Heather Cho, the former head of Korean Air's leading inflight duty free operation, is released from jail after appealing against her recent conviction.

Asia Pacific airlines decline in profitability in competitive market

Source: ©The Moodie Report - 21/05/15

ASIA PACIFIC. Asia Pacific carriers have reported a net loss of US$50 million in 2014 as a result of stiff competition, excess capacity and the Asian currency volatility.

Rakhita Jayawardena named as Sri Lankan Airlines CEO

Source: ©The Moodie Report - 13/05/15

SRI LANKA. Veteran aviation executive Rakhita Jayawardena has been named Director and CEO of Sri Lankan Airlines and its sister airline Mihin Lanka.

British Airways names Vivian Tan-Loh as Commercial Manager, Malaysia

Source: ©The Moodie Report - 04/05/15

MALAYSIA. The airline will start direct daily flights from Kuala Lumpur to London this month, with Tan-Loh overseeing its commercial activities and development.

KLM named Best Airline Duty-Free Europe at Pax International awards

Source: ©The Moodie Report - 27/04/15

GERMANY. KLM was one of seven airlines and three airline caterers honoured during the Pax International Readership Awards held in Hamburg on 15 April.

Alpha LSG’s OMG! Awards recognise Thomas Cook Airlines cabin crew

Source: ©The Moodie Report - 24/04/15

UK. A masquerade ball closes a two-day conference for Thomas Cook Airlines management and cabin crew, organised by the carrier's partner Alpha LSG.

Thomson and First Choice introduce new long haul routes from Stansted

Source: ©The Moodie Report - 24/04/15

UK. Next year, for the first time, Thomson and First Choice will operate long haul flights from London Stansted to Mexico’s Caribbean Coast and Orlando, Florida.

Finnair deploys tablet-based POS solution on board with GuestLogix

Source: ©The Moodie Report - 23/04/15

CANADA. GuestLogix’s next-generation Android-based point-of-sale solution will enable Finnair’s flight crew to sell food & beverage as well as duty free items inflight.

Thai Airways and FORMIA extend Rimowa amenity kit offering

Source: ©The Moodie Report - 23/04/15

FORMIA has revamped its range of Rimowa amenity kits for Thai Airways First Class passengers, offering new colours in Rimowa’s signature polycarbonate shell.

China Airlines raises the quality bar with launch of FORMIA amenity kits

Source: ©The Moodie Report - 13/04/15

CHINA. With the aim of improving customer service, China Airlines has partnered FORMIA to supply amenity kits to Premium Economy and Business Class passengers.

FORMIA to offer branded amenity kits on board Malaysia Airlines and ANA

Source: ©The Moodie Report - 07/04/15

HONG KONG. The international guest amenity and hospitality specialist has announced new partnerships to supply amenity kits to Malaysia Airlines and ANA.

Swiss International Air Lines partners FORMIA to offer winter amenity bags

Source: ©The Moodie Report - 02/04/15

SWITZERLAND. FORMIA will supply a range of winter seasonal amenity bags, which include beanie hats, neck warmers and iPad cases, on board SWISS.

Budapest Airport launches Runway Run 3.0 for children's and cancer charities

Source: ©The Moodie Report - 30/03/15

HUNGARY. Budapest Airport and anna.aero are inviting runners from across the aviation community to take part in this year’s race on its 13R-31L runway.

Luxair names Dutyfly Solutions as inflight retail partner

Source: ©The Moodie Report - 24/03/15

LUXEMBOURG. Dutyfly Solutions, the joint venture between Aelia and Servair, has captured the inflight retail contract for Luxair, following a tender.

American Airlines suspends duty free sales amid DFASS ‘disagreement’

Source: ©The Moodie Report - 23/03/15

USA. American Airlines has ceased the sale of duty free on selected international flights due to “a contractual disagreement" with inflight concessionaire DFASS.

Korean travel retail powerhouse Shilla to acquire 44% stake in DFASS

Source: ©The Moodie Report - 23/03/15

SOUTH KOREA/USA. Hotel Shilla, owner of The Shilla Duty Free, has revealed that it is to acquire a 44% stake in leading inflight duty free specialist DFASS.

Tyko’s Hippie Chic on track to sell one million units, says brand owner

Source: ©The Moodie Report - 19/03/15

Tyko Travel Retail has revealed that its Hippie Chic watch brand is on track to reach sales of one million units in the airline retail channel this year.

FORMIA to supply amenity bags on board Cathay Pacific Business Class

Source: ©The Moodie Report - 18/03/15

HONG KONG. FORMIA, the supplier of branded inflight amenity kits, worked with Asian bags and accessories brand Seventy Eight Percent to create the canvas wrap pouches.

ECR aims to drive airline ancillary revenues with launch of AirPoS

Source: ©The Moodie Report - 02/03/15

UK. The new retail payments system will allow airlines to offer better service, gain greater transparency on inflight sales and boost ancillary revenues, says ECR.

Inflight Sales Group inks deal to offer duty free retail on board Transaero

Source: ©The Moodie Report - 02/03/15

RUSSIA. The agreement with Russian travel services provider Aero Trade LLC will see the launch of duty free retail on board the Russian airline from 15 May.

Lucie Safarova beats Victoria Azarenka to win Qatar Total Open 2015

Source: ©The Moodie Report - 02/03/15

DOHA. The professional Czech tennis player has bagged the biggest win of her career in the Qatar Airways and Qatar Duty Free sponsored tournament.

South African Airways and Tourvest launch new online shop

Source: ©The Moodie Report - 02/03/15

SOUTH AFRICA. South African Airways and concessionaire Tourvest In-flight Retail Services have launched a newly designed Fly SAA Duty Free online shop.

AirAsia targets +50% growth in onboard duty free revenues

Source: ©The Moodie Report - 27/02/15

MALAYSIA. AirAsia Group CEO Tony Fernandes projects a sharp hike in duty free revenues once a shopping website and online credit card payment are launched.

The Moodie Report e-Zine: All change for duty free at Auckland Airport

Source: ©The Moodie Report - 25/02/15

INTERNATIONAL. In this week's issue Martin Moodie examines the surprising outcome of the Auckland Airport duty free tender and has reactions from key players.

DFASS strikes inflight services deal with relaunched Eastern Air Lines

Source: ©The Moodie Report - 19/02/15

USA. The DFASS Group and newly relaunched carrier Eastern Air Lines have agreed a long-term partnership for inflight services including duty free.

OTG uses chalk art to showcase The Delta New York Experience

Source: ©The Moodie Report - 19/02/15

USA. Leading food & beverage operator OTG has enlisted chalkboard artist Rajiv Surendra to create artworks in LaGuardia Airport’s Delta terminals.

China Southern Airlines boosts capacity to Auckland International Airport

Source: ©The Moodie Report - 18/02/15

NEW ZEALAND. China Southern Airlines has raised the frequency of its Guangzhou-Auckland flights, news that will be of big interest to the airport's duty free bidders.

Hong Kong Airlines marks anniversary with DFASS, reveals surge in sales

Source: ©The Moodie Report - 12/02/15

HONG KONG. Hong Kong Airlines and DFASS have marked the first anniversary of their partnership – and announced a +78% surge in sales in 2014.

Korean Air’s Heather Cho found guilty of breaking aviation law in 'nut rage' case

Source: ©The Moodie Report - 12/02/15

SOUTH KOREA. Korean Air Senior Vice President Heather Cho has been found guilty of breaking aviation law and sentenced to one year in prison.