Travel Retail and Duty Free Business Intelligence    Monday 08 February 2016


DFASS airline concession partners win big at this year’s ISPY event

Source: ©The Moodie Report - 05/02/16

INTERNATIONAL. As well as taking home 14 of the available 29 awards, DFASS assisted its partner airlines in a variety of challenges and workshops.

Fraport and Lufthansa join forces to expand digital shopping at Frankfurt

Source: ©The Moodie Report - 05/02/16

GERMANY. An online shopping platform for departing passengers is the first to launch at the airport’s lounges, with inflight services to follow later this year.

Norwegian records +9% growth in passengers carried in January

Source: ©The Moodie Report - 04/02/16

NORWAY. Increase in passengers is attributed to international expansion, including continued UK growth, and new domestic flights in Spain.

Hong Kong Airlines’ delight at capturing ISPY Airline of the Year award

Source: ©The Moodie Report - 03/02/16

HONG KONG. Professional training initiatives and the introduction of a Brand Ambassador scheme helped airline scoop one of the top prizes at ISPY2016.

Bath and body brand Seascape Island Apothecary set to take flight

Source: ©The Moodie Report - 02/02/16

Seascape Island Apothecary, distributed inflight by Hanse Distribution, has achieved new product listings onboard airberlin, TUIfly and Austrian airlines.

gategroup closes Inflight Service Group deal - 'the best Buy on Board offering in the industry'

Source: ©The Moodie Report - 02/02/16

SWITZERLAND. gategroup Holding closes Inflight Service Group acquisition, boosting EBITDA by US$13 million pre any synergies.

American Airlines partners with JCDecaux for Heathrow advertising

Source: ©The Moodie Report - 01/02/16

UK. Terminal 3 site is the largest advertising opportunity in the JCDecaux Airport portfolio and targets airline’s business and first class passengers.

Mäurer & Wirtz's Baldessarini takes to the skies with new listings

Source: ©The Moodie Report - 01/02/16

New listings onboard Lufthansa and Swiss International Air Lines mark fragrance brand Baldessarini's return to inflight retail after an absence of several years.

Hong Kong Airlines and Cathay Pacific take top honours at ISPY2016

Source: ©The Moodie Report - 29/01/16

INTERNATIONAL. Cathay Pacific crew members won both the individual and team inflight sales awards, with Hong Kong Airlines named Airline of the Year.

Passenger numbers on Dublin-London route up +9% to 4.5 million in 2015

Source: ©The Moodie Report - 25/01/16

IRELAND/UK. Dublin Airport hails “very strong year” for Europe’s busiest air route – and the second busiest international air route in in the world.

Watch brand Moon goes Uptown in travel retail with new collection

Source: ©The Moodie Report - 25/01/16

'Sleek and stylish': Moon's new Uptown watch set, priced at £15, is said to be "perfect" for day and night. Included in the set is a matching beaded bracelet.

Rituals amenity kits fly high in Virgin Atlantic Upper Class

Source: ©The Moodie Report - 22/01/16

A new collaboration between Virgin Atlantic and Rituals Cosmetics will see the brand's amenity bags available to all Virgin Atlantic Upper Class passengers.

Connectivity and cabin comfort are key passenger priorities, says survey

Source: ©The Moodie Report - 21/01/16

INTERNATIONAL. Cabin comfort and connectivity are key factors in ensuring airline passenger satisfaction, says the APEX Global Passenger Insight Survey.

SATS forms travel retail joint venture with DFASS in Singapore

Source: ©The Moodie Report - 21/01/16

SINGAPORE. Singaporean enterprise SATS joins forces through a subsidiary with DFASS (Singapore) to create an ambitious travel retail joint venture.

Hanse Distribution adds new inflight exclusive to Kyutec range  

Source: ©The Moodie Report - 19/01/16

Previewed at last year's TFWA World Exhibition, the inflight exclusive Abdominal Trainer is the latest addition to the Kyutec well-being range.

Alpha LSG strengthens leadership team with two senior appointments

Source: ©The Moodie Report - 15/01/16

UK. Alpha LSG names Richard Wood as Managing Director, responsible for its Heathrow operations, and Paul Gurnell as UK Sales and Marketing Director.

DFASS wins design award for Hong Kong Airlines inflight brochure

Source: ©The Moodie Report - 14/01/16

HONG KONG. The creative design of Hong Kong Airlines' October 2015 SkyShop brochure wins an international award for inflight concessionaire DFASS.

New data transparency to transform airline ancillary revenues

Source: ©The Moodie Report - 13/01/16

INTERNATIONAL. Roll out of the ‘New Distribution Capability’ standard will mean increased data sharing and the opportunity to create bundled travel packages.

Strong growth in global passenger traffic continues in November

Source: ©The Moodie Report - 12/01/16

INTERNATIONAL. Lower airline fares are spurring demand, according to IATA, but mounting economic risks are a major cause for concern as 2016 begins.

TUI Group consolidates inflight retail with five-year Gate Retail deal

Source: ©The Moodie Report - 08/01/16

INTERNATIONAL. TUI Group has struck a five-year deal with Gate Retail Onboard to handle inflight retail across its five airlines, with the roll-out of pre-order a priority.

UK growth fuels Norwegian’s best ever single year for passenger numbers

Source: ©The Moodie Report - 08/01/16

NORWAY. Low-cost airline carried 25.7 million passengers in 2015, up two million compared to 2014. Increased long-haul operations played a big part in the growth.

Onboard retailing to undergo radical changes in 2016, says report

Source: ©The Moodie Report - 07/01/16

INTERNATIONAL. Greater airline adoption of Wi-Fi connectivity will make possible a host of retail offerings, mobile transactions and delivery opportunities.

Asia Pacific airlines report strong November passenger growth: AAPA

Source: ©The Moodie Report - 05/01/16

ASIA PACIFIC. A +6.7% increase in international passengers was recorded, with demand said to be growing on the back of robust leisure travel markets.

Alpha LSG extends Thomas Cook Airlines inflight deal until 2021

Source: ©The Moodie Report - 18/12/15

UK. Alpha LSG has been awarded a new inflight retail contract for Thomas Cook Airlines’ flights, with a pre-order shopping option for UK passengers from January.

Airline Retail Conference organiser Memphis Media goes into liquidation

Source: ©The Moodie Report - 17/12/15

UK. Memphis Media, organiser of two Airline Retail Conference events in Singapore and London, respectively, pulls out of the sector.

Moodie Jobs: Gate Retail Onboard seeks to fill multiple vacancies

Source: ©The Moodie Report - 17/12/15

UK. Leading inflight services provider Gate Retail Onboard is seeing to fill a variety of vacancies at its London Luton Airport operation via The Moodie Report.

Onboard retail systems limit ancillary revenues, says Novo IVC

Source: ©The Moodie Report - 16/12/15

INTERNATIONAL. Onboard retail systems restrict airline ancillary revenues, claims Novo IVC, which says it will invest one-third of its budget into R&D next year.

Etihad partners with Cognizant to deliver personalised guest experience

Source: ©The Moodie Report - 14/12/15

INTERNATIONAL. Etihad is partnering with IT and business process outsourcing services provider Cognizant to provide a "world-class" airline guest experience.

Korean Air set to hit US$174.4 million in 2015 inflight duty free sales

Source: ©The Moodie Report - 14/12/15

SOUTH KOREA. Despite the drastic mid-year impact of MERS, the airline is still posting strong revenues, driven by remarkable cosmetics sales.

LSG Sky Chefs and Thomas Cook Group Airlines expand cooperation

Source: ©The Moodie Report - 13/12/15

EUROPE. LSG Sky Chefs and Thomas Cook Group Airlines extend and expand their pan-European catering agreement, including onboard retail.

Air4Casts warns about overstating tourism impact of Paris attacks

Source: Air4Casts*, The Moodie Report - 11/12/15

FRANCE. Detailed November passenger data from Air France-KLM indicates some analysts' findings have been dramatically overstated.

Inflight retail to be transformed by 2025, says cross-industry report

Source: ©The Moodie Report - 11/12/15

INTERNATIONAL. Personalisation the key trend as travel industry leaders predict what the narrowbody inflight passenger experience might look like in ten years.

KLM renews retail technology agreement with GuestLogix

Source: ©The Moodie Report - 11/12/15

NETHERLANDS. KLM has extended its contract with GuestLogix for fleet-wide use of its retailing technology, with new innovations in the pipeline.

Lower oil prices, economic growth and passenger demand buoy airline profits

Source: ©The Moodie Report - 11/12/15

INTERNATIONAL. The International Air Transport Association has revealed its industry outlook for 2016, forecasting a sharp rise in profits among airlines.

Inflight Service scores with launch of Ronaldo and Zlatan fragrances

Source: ©The Moodie Report - 10/12/15

NORDIC REGION. Inflight Service introduces fragrance brands from two of the world's leading footballers, with both hitting its client airlines' best-seller lists.

ISG partnership captures airBaltic inflight retail concession

Source: ©The Moodie Report - 08/12/15

LATVIA. Inflight Sales Group partners with SIA Airo Catering Services to provide inflight services to Latvian carrier airBaltic, with a new programme from March.

Singapore Girl meets the striding man via Johnnie Walker's inflight exclusive

Source: ©The Moodie Report - 08/12/15

Just 2,000 bottles of Johnnie Walker Blue Label The Casks Edition are available, sold exclusively through Singapore Airlines’ inflight retail store KrisShop.

LSG Sky Chefs acquires inflight specialist Retail inMotion

Source: ©The Moodie Report - 07/12/15

GERMANY/IRELAND. Leading inflight caterer LSG Sky Chefs is to acquire the remaining shares in onboard retail and IT specialist Retail inMotion.

Pakistan International Airlines tenders inflight duty free contract

Source: ©The Moodie Report - 07/12/15

PAKISTAN. The concession is for an initial period of five years with an option to extend. Thee airline is seeking a partner that will deliver innovation.

Global airline passenger traffic posts strong growth in October

Source: ©The Moodie Report - 03/12/15

INTERNATIONAL. Passenger traffic among the world's airlines climbed by +7.5% year-on-year in October, with international traffic rising by +7.6%.

gategroup to acquire Inflight Service in US$127 million deal

Source: ©The Moodie Report - 01/12/15

EUROPE. gategroup has struck a deal to acquire leading Nordic travel retailer and distributor Inflight Service. UPDATED story with new comment.

IATA reassesses forecasts after dip but pax numbers still set to double by 2034

Source: ©The Moodie Report - 29/11/15

INTERNATIONAL. Over the next 19 years, global air passenger numbers will double says IATA. And that's despite a downwards reassessment.

Tourvest takes Black Friday to the skies with FlySAA Duty Free

Source: ©The Moodie Report - 27/11/15

SOUTH AFRICA. A 20% discount is offered on duty free purchases made at the South African Airways online shop, with delivery direct to passengers’ seats.

Travel Retail Training to host Sky Service event in Moscow

Source: ©The Moodie Report - 26/11/15

RUSSIA. The three-day inflight retail event in Moscow will aim to drive standards of onboard service and sales throughout Russia and CIS countries.

Muscat Duty Free and Oman Air joint promotion aims to take passengers ‘Around the World in 45 Ways’

Source: ©The Moodie Report - 24/11/15

OMAN. To mark Oman’s 45th National Day, the retailer and airline have teamed up to give away five free flights every week until January. The promotion makes use of both store and inflight channels, while using social media to run a selfie competition and further engage travellers.

AAPA reports positive outlook in Asia Pacific despite competition warning

Source: ©The Moodie Report - 12/11/15

ASIA PACIFIC. Airlines in the region continue to experience strong passenger growth but also a decline in profitability and reduced yields.

Gategroup Holding reports solid third quarter as turnaround plan kicks in

Source: ©The Moodie Report - 12/11/15

SWITZERLAND. Total revenue of US$853 million is recorded for the period at constant currency, representing a +3.4% year over year increase.

Etihad Airways signs partnership deals to promote tourism to Abu Dhabi

Source: ©The Moodie Report - 10/11/15

UAE. Agreements with TCA Abu Dhabi and Miral will see close collaboration in key strategic areas with the aim of boosting the emirate’s image “exponentially”.

Global airline ancillary revenues continue to surge in 2015, says report

Source: ©The Moodie Report - 09/11/15

INTERNATIONAL. A +18.8% year-on-year increase in 2015 to US$59.2 billion is projected by consultancy IdeaWorksCompany and CarTrawler.

Global airline services company seeks to fill multiple vacancies

Source: ©The Moodie Report - 03/11/15

ASIA PACIFIC. A leading airline services provider is seeking experienced operational and commercial executives to fill multiple roles in Asia Pacific.