Travel Retail and Duty Free Business Intelligence    Monday 24 November 2014

AIRPORT HOTELS

The Airport Hotel and Vitality Spa open at Hamad International Airport

Source: ©The Moodie Report - 10/11/14

QATAR. The 100-room hotel and state-of-the-art spa are the latest commercial openings at the new Hamad International Airport in Doha.

Brisbane Airport announces hotel and conference centre development

Source: ©The Moodie Report - 30/07/14

AUSTRALIA. With a targeted opening in November 2016, the A$150 million (US$140.7 million) development will include two hotels and a conference facility.

Hotel Global Group Company is preferred bidder for QAIA hotel tender

Source: ©The Moodie Report - 11/06/14

JORDAN. Hotel Global Group Company is the preferred bidder for the construction and management of a hotel at the North Pier at Queen Alia International Airport.

High tech BLOC hotel opens at London Gatwick South Terminal

Source: ©The Moodie Report - 31/03/14

UK. The new hotel, just a few steps from the terminal’s Departures lounge, features smartphone controls for each of its 245 rooms and super-fast WiFi throughout.

Changi named World’s Best Airport by Skytrax; Hong Kong & Heathrow top dining & shopping

Source: ©The Moodie Report - 27/03/14

INTERNATIONAL. Singapore Changi repeats last year's success at Skytrax's World Airport Awards, being named the world's top airport. Read on for full results.

Hilton Worldwide to operate Munich Airport hotel from January 2015

Source: ©The Moodie Report - 28/02/14

GERMANY. Hilton Worldwide will run Munich Airport’s hotel from 1 January 2015, after incumbent operator Kempinski hotel group’s contract expires.

Nuance-Watson set to open first Fossil concept store in Asia travel retail

Source: ©The Moodie Report - 28/02/14

SINGAPORE. Nuance-Watson Singapore’s upcoming Fossil accessories concept store at Changi Airport T2, opening in June, will be the first of its kind in Asian airports.

300-room Premier Inn opens at Abu Dhabi International Airport

Source: ©The Moodie Report - 19/12/13

UAE. Abu Dhabi Airports and Premier Inn have officially opened a new 300-room hotel at Abu Dhabi International Airport, connected to terminals 1 and 3.

Abu Dhabi Airports strikes hotel and lounges deal with Plaza Premium

Source: ©The Moodie Report - 17/12/13

UAE. Plaza Premium Lounge Management Limited will renovate, manage and operate Abu Dhabi International Airport’s hotel and lounges in terminals 1 and 2.

Plaza Premium extends Indian network with lounges at Bengaluru Airport

Source: ©The Moodie Report - 26/09/13

INDIA. Plaza Premium Lounge is to make its debut at Bengaluru International Airport, with two pay-in-lounges in Departures plus a day hotel at the location.

Sydney Airport grows retail revenues as new openings continue

Source: ©The Moodie Report - 23/08/13

AUSTRALIA. Sydney Airport retail revenues rose +0.9% in H1 2013; the figure would have been higher but for adjustments to Nuance's tobacco contract.

Ngurah Rai International Airport - Bali launches commercial tenders

Source: ©The Moodie Report - 27/05/13

INDONESIA. Following the recent award of several core concessions,the airport has issued further tenders for its new International Terminal.

Infraero forges post-privatisation commercial drive at Brazilian airports

Source: ©The Moodie Report - 11/04/13

BRAZIL. Infraero is adopting an aggressive commercial strategy to offset revenues lost in the recent privatisations of some of its airports.

Dallas/Fort Worth to launch shopper rewards programme

Source: ©The Foodie Report - 25/02/13

US. Dallas/Fort Worth International Airport will launch the DFW Customer Rewards Program across its retail and dining offer in June.

Miami International Airport launches Airport City in major expansion

Source: ©The Moodie Report - 19/02/13

US.The new Airport City development at Miami includes a 33-acre hospitality centre and business park, anchored by a four-star hotel linked to the terminals.

Warsaw Chopin airport hotel rated best Marriott in Europe

Source: ©The Moodie Report - 19/02/13

POLAND. The Courtyard by Marriott Hotel at Warsaw Chopin Airport has been named the brand’s best hotel in Europe, according to guest surveys.

Malaysia Airports launches own airport hotel brand Sama-Sama

Source: ©The Moodie Report - 17/01/13

MALAYSIA. Malaysia Airports has launched a new airport hotel brand at KLIA called Sama-Sama, which it plans to export to other markets.

MarketPlace Development to manage Washington airports concessions

Source: ©The Moodie Report - 11/01/13

USA. The company will manage the F&B and retail programmes at Ronald Reagan and Dulles airports, both previously managed by Westfield.

Bangalore Airport issues RFP for lounge and hotel concessions

Source: ©The Moodie Report - 21/09/12

INDIA. Bangalore International Airport Limited is seeking interested parties to bid for a series of lounges plus a hotel concession in the extended T1.

GIS targets airport expansion for passenger lounges and services

Source: ©The Moodie Report - 11/09/12

SPAIN. Gestió i Serveis hopes to persuade more airports its range of passenger services can squeeze revenue from unused terminal space.

Retail income buoys Manchester Airport Group’s full-year results

Source: ©The Moodie Report - 24/08/12

UK. Manchester Airport Group revenues were buoyed by a strong performance from duty free and financial services in the year to 31 March 2012.

Sydney Airport buoyed by strong H1 commercial performance

Source: ©The Moodie Report - 23/08/12

AUSTRALIA. Sydney Airport retail revenues climbed by +6.4% year-on-year in the first six months of 2012, hitting A$115.4 million (US$121 million).

Non-Aviation revenues play role as Zürich Airport profits surge

Source: ©The Moodie Report - 21/03/12

SWITZERLAND. Zürich Airport posted a +23.4% surge in net profit for 2011, despite the impact of a challenging economy and the strong Swiss Franc.

London Southend Airport unveils new passenger terminal

Source: ©The Moodie Report - 06/03/12

UK. London Southend Airport opened a new passenger terminal yesterday, with the travel retail offer managed in-house by airport owner Stobart Group.

Aéroports de Paris and citizenM announce new hotel project

Source: ©The Moodie Report - 19/01/12

FRANCE. Hotel group citizenM has signed a deal with Aéroports de Paris for the development of an ‘affordable luxury’ citizenM hotel.

ACI survey underlines key role of non-aeronautical revenues

Source: ©The Moodie Report - 13/01/12

INTERNATIONAL. Non-aeronautical revenues accounted for 46.5% of airports’ income worldwide in 2010, according to a new ACI report.

Copenhagen Airport launches new consumer rewards programme

Source: ©The Moodie Report - 30/11/11

DENMARK. Copenhagen Airport has launched a consumer rewards scheme called CPH Advantage, offering a range of benefits to travellers.

Commercial activities key as Abu Dhabi Airport completes T1 upgrade

Source: ©The Moodie Report - 02/11/11

UAE. Abu Dhabi Airports Company (ADAC) has completed the refurbishment and upgrading of Terminal 1 at Abu Dhabi International Airport. It includes 27 new-look retail and food & beverage outlets amid a bright, modern design in Abu Dhabi Airport’s oldest terminal.

InterBaires flourishes at new Ezeiza Terminal C store

Source: ©The Moodie Report - 21/07/11

ARGENTINA. Early signs are positive for InterBaires’ 750sq m Departures store in the newly opened Terminal C at Buenos Aires Ezeiza International Airport, which is a 100% walk-though shop. “It is very early days but so far Terminal C is working well, and the per-passenger spend and customer response to the store are quite promising,” said InterBaires CEO Martin Leal.

Queen Alia International Airport announces commercial tenders

Source: ©The Moodie Report - 26/05/11

JORDAN. Airport International Group (AIG), a consortium of local, regional and international partners, including Aeroports de Paris Management, has announced it is seeking non-exclusive Request for Qualifications (RFQs) regarding a number of commercial opportunities at the new terminal complex at Queen Alia International Airport in Jordan.

Sydney Airport launches Travel Concierge service

Source: ©The Moodie Report - 23/05/11

AUSTRALIA. Sydney Airport has launched a new free Travel Concierge service for customers at its International Terminal, claimed to be the first of its kind at any airport in the world. The services include accommodation and flight bookings, shuttle bus tickets, hire car and limousine services, event ticket sales, attraction and tour sales, restaurant bookings, international calling card sales and travel information.

HMSHost makes London Stansted Airport debut with Crêpeaffaire

Source: ©The Moodie Report - 14/04/11

UK. Autogrill-owned HMSHost has opened its first outlet at London Stansted Airport with a Crêpeaffaire outlet in the pre-security Departures hall. It also marks an airport debut for the crêperie brand, which began trading in London in 2004. "This exciting new addition to Stansted’s retail offer complements our mix of good quality catering outlets," says Head of Terminal Retail Zoe Farmer.

Regal Airport Hotel wins ‘Best Airport Hotel’ at Skytrax awards

Source: ©The Moodie Report - 08/04/11

HONG KONG. Following the lead of Hong Kong International Airport, which took the overall ‘Airport of the Year’ title, Hong Kong’s Regal Airport Hotel was named ‘Best Airport Hotel – Worldwide’ and ‘Best Airport Hotel – Asia’ at this year’s Skytrax World Airport Awards. Over 860,000 hotel guests were said to have participated in the Skytrax survey.

Strong retail performance lifts Copenhagen Airports

Source: ©The Moodie Report - 23/02/11

DENMARK. Copenhagen Airports’ Shopping Centre revenue climbed by +6.3% year-on-year to DKK544.8 million (US$100 million) in 2010, the company has announced. Duty free revenue in the year increased +13.5%, benefitting from strong traffic growth and a positive change in the EU versus non-EU passenger mix.

Dubai Duty Free names Jumeirah Group as hotel operator at Aviation Club

Source: ©The Moodie Report - 24/01/11

DUBAI. Dubai Duty Free has signed a management agreement with Jumeirah Group to operate a luxury hotel at The Aviation Club. The Aviation Club, situated close to the airport, is an acclaimed sports and leisure complex, home to the Dubai Tennis Championships and the Irish Village.

Costa Rican airport calls Requests for Proposals

Source: ©The Moodie Report - 01/12/10

COSTA RICA. A series of commercial Requests for Proposals has been issued by Coriport for Daniel Oduber International Airport in Guanacaste, Costa Rica. The opportunities cover specialist retail, food & beverage, foreign exchange, car rental, hotel & tour counters, ATMs, advertising services and other “general offers” (various proposals are encouraged).

Abu Dhabi Airports Company forges hotel deal with Premier Inn

Source: ©The Moodie Report - 02/11/10

UAE. Abu Dhabi Airports Company is to build a 300-room Premier Inn Hotel at Abu Dhabi International Airport, with an investment of over US$32 million. The hotel, scheduled for opening in 2012, will be located opposite Terminal 3, and linked to Terminals 1 and 3 by a retail corridor.

Auckland opens new shops as JR/Duty Free unveils watch store

Source: ©The Moodie Report - 29/08/10

NEW ZEALAND. Auckland Airport has completed the second of two major retail milestones for the year with the August opening of six new-look speciality stores in the eastern side of the ambitious airside redevelopment. Additionally JR/Duty Free has opened a luxury watches area; and more exciting retail and food & beverage developments are imminent as the airport (and the whole country) builds up for Rugby World Cup year in 2011.

Auckland Airport posts ‘resilient’ commercial results for full year

Source: ©The Moodie Report - 26/08/10

NEW ZEALAND. Auckland International Airport Limited today posted what it described as better than expected annual results for 2010. While retail income was down -9.0% over 2009 and retail income per international passenger fell sharply, the company said this was due to a combination of one-off factors, including the change to a dual duty free retailer model.

‘The Power of India’ conference gathers pace

Source: ©The Moodie Report - 08/06/10

INDIA. Some of India’s most powerful figures in the aviation and travel retail sectors will address the country’s biggest-ever airport commercial revenues conference in September. ‘The Power of India’ is a joint venture between Airports Council International and The Moodie Report. It is being hosted in Delhi by powerful infrastructure and airport operating giant GMR. UPDATED STORY including hotel registration details.

Strong retail performance buoys Aéroports de Paris in first quarter

Source: ©The Moodie Report - 14/05/10

FRANCE. A strong performance from retail and commercial activities buoyed Paris airports group Aéroports de Paris in the first quarter of 2010. The Retail & Services division posted revenue growth of +5.3% to €230.4 million, while retail revenue alone grew by +8.9% to €91.6 million. The airport group's Chairman and CEO Pierre Graff hails the "dynamic commercial policy" that drove the healthy retail figures.

Interview: ACI Europe's Olivier Jankovec speaks out

Source: ©The Moodie Report - 06/04/10

EUROPE. Aviation in Europe is undergoing fundamental structural changes that will alter the face of the business, according to Airports Council International (ACI) Europe Director General Olivier Jankovec. In the lead-up to the ACI Trading Conference in Malta, he tells The Moodie Report about overcoming crisis, the next generation of consumers and the key commercial challenges.

Dubai International posts surge in traffic; new airport hotel opens

Source: ©The Moodie Report - 24/03/10

UAE. Dubai International Airport posted a +22.6% surge in passenger traffic year-on-year in February, to 3.64 million, Dubai Airports has reported. That spells good news for the airport's travel retailer Dubai Duty Free, which is understood to be running +22% ahead of sales last year. In related news, InterContinental Hotels Group and Ishraq Gulf Real Estate Holding Co have opened the 381-room Holiday Inn Express Dubai Airport, opposite Terminal 3.

Early booking deadline looms for key ACI Europe event

Source: ©The Moodie Report - 10/03/10

EUROPE. There are just nine days left until early registration closes – and with it the opportunity to enjoy an early booking discount – for this year’s ACI Europe Trading Conference & Exhibition, to be held in Malta on 26–28 April. The organisers say they expect 400-plus delegates at this year’s event.

Auckland Airport H1 revenues fall; new hotel project is revealed

Source: ©The Moodie Report - 26/02/10

NEW ZEALAND. Auckland International Airport Limited today reported a -0.6% decline in half-year revenues to NZ$182.9 million (US$127 million) for the period to 31 December, with a dip in retail income blamed for the slight fall in overall revenues. Read on for full details, plus news of a new two-star budget Formule 1 Hotel to be built on the airport grounds in time for the 2011 Rugby World Cup.

Copenhagen Airports reports sharp fall in commercial revenues

Source: ©The Moodie Report - 25/02/10

DENMARK. Copenhagen Airports’ commercial revenues fell by -4.6% year-on-year in 2009 to DKK1.32 billion (US$239 million), the company said today. Shopping Centre revenues fell by -7.5%, but per passenger spend, notably at Gebr Heinemann's duty free operation, posted a solid increase year-on-year.

Delegates urged to book early for key ACI Europe event

Source: ©The Moodie Report - 23/02/10

EUROPE. Delegates planning to attend the forthcoming ACI Europe Trading Conference & Exhibition in Malta (26–28 April) are being urged to book by 19 March, to take advantage of a special early booking discount. A strong programme is taking shape for the 19th annual hosting of this key airport commercial revenues forum.

Schiphol Group commercial revenues dip sharply in 2009

Source: ©The Moodie Report - 22/02/10

NETHERLANDS. Revenues at Schiphol Group’s Consumers Business division, which covers all commercial activities, fell by -12.7% year-on-year in 2009 to €264 million. Average spend per passenger in the See Buy Fly shops fell by some -5.1% from €15.95 in 2008 to €15.13 in 2009.

Delhi T3 conference ends on an inspirational note

Source: ©The Moodie Report - 10/02/10

INDIA. The new Terminal 3 at Indira Gandhi International Airport in Delhi, due to open in July, will be one of the great airports of the world, one underpinned by an intense spirit of collaboration between the airport company and its commercial partners. They were the prevailing messages that resonated through the concluding second day of last week’s GMR/Delhi International Airport Limited-hosted T3 concessionaires’ conference. The Moodie Report Publisher Martin Moodie reports from Delhi.

ACI Europe event to focus on key industry threats

Source: ©The Moodie Report - 01/02/10

EUROPE. The 19th annual ACI Europe Trading Conference & Exhibition will focus heavily on the threats facing airport commercial revenues in 2010, as a strong programme for the event takes shape. The conference, which traditionally attracts Europe’s leading airport concessionaires as well as many of the region's airport authorities, takes place in Malta on 26–28 April. Read on for details.