Travel Retail and Duty Free Business Intelligence    Sunday 26 April 2015

AIRPORT CONSUMER SERVICES

Eye Airports launches campaign to help travellers trace lost luggage

Source: İThe Moodie Report - 20/04/15

UK. The Trace Me luggage tracker is being showcased across the UK on digital screens at airports under a new campaign launched by Eye.

Heathrow extends consumer service with smart screens in T2 Arrivals

Source: İThe Moodie Report - 20/04/15

UK. Screens in the T2 baggage reclaim zones show live price and journey time comparisons between taxis and the airport’s train service to Central London.

Plaza Premium confirms eight new airport lounge projects amid expansion

Source: İThe Moodie Report - 20/04/15

INTERNATIONAL. Plaza Premium Lounge Management Limited has confirmed eight new lounge projects for 2015, as it expands its network around the world.

Over one-fifth of world’s top 100 airports still not mobile-ready, says report

Source: İThe Moodie Report - 16/04/15

INTERNATIONAL. 22% of the world’s top 100 airports still don’t have their own app or a mobile-friendly web page, according to mobile app developer M2Mobi.

Westfield reports soaring sales at Chicago O’Hare Terminal 5

Source: İThe Moodie Report - 15/04/15

USA. The transformation of Chicago O’Hare’s International Terminal (T5) has delivered surging commercial sales growth, according to master developer Westfield.

OTG seeks Expressions of Interest for retail at Newark Liberty Terminal C

Source: İThe Moodie Report - 14/04/15

USA. Master developer and travel restaurateur OTG has issued Expressions of Interest for duty free and speciality retail stores at Newark Liberty Terminal C.

HMSHost partners QikServe to offer mobile ordering and payment solution

Source: İThe Moodie Report - 08/04/15

The ‘Waiter in your Pocket’ app, developed by QikServe, allows customers to order and pay directly by mobile phone and is now being rolled out at Schiphol Airport.

Airports Authority of Trinidad and Tobago reissues RFP

Source: İThe Moodie Report - 07/04/15

TRINIDAD & TOBAGO. Airports Authority of Trinidad and Tobago is again inviting proposals for a shopping mall and entertainment centre at Piarco AeroPark.

Gebr Heinemann launches new mobile app for consumers

Source: İThe Moodie Report - 23/03/15

GERMANY. Gebr Heinemann has launched a new mobile app, with a range of new functions and information about shopping with Heinemann Duty Free.

UnionPay International extends airport retail partnerships to new markets

Source: İThe Moodie Report - 20/03/15

CHINA/INTERNATIONAL. Payment service provider UnionPay International has launched a new privilege programme with duty free partners at 70 airports.

Live and online: The Moodie Report Print Edition for March/April 2015

Source: İThe Moodie Report - 19/03/15

INTERNATIONAL. Welcome to the digital, iPad-compatible version of The Moodie Report Print Edition for March/April 2015, available in full – editorial and advertising.

Airports Authority of Trinidad and Tobago reissues RFP

Source: İThe Moodie Report - 18/03/15

TRINIDAD & TOBAGO. Airports Authority of Trinidad and Tobago is again inviting proposals for a shopping mall and entertainment centre.

Key commercial partners capture Schiphol Consumers Awards

Source: İThe Moodie Report - 18/03/15

NETHERLANDS. Schiphol Group’s leading business partners captured many of its Consumers Awards last week, across a range of categories.

Restaurant brand itsu in high-profile digital campaign at Stansted Airport

Source: İThe Moodie Report - 18/03/15

UK. Eye Airports has partnered with restaurant brand itsu to create a digital campaign around the launch of a new dining offer at London Stansted Airport.

Dubai Airports launches new car rental booking service with rentalcars.com

Source: İThe Moodie Report - 17/03/15

UAE. Passengers can now rent a car directly from the Dubai Airports website, thanks to a new partnership between the airport operator and rentalcars.com.

Abu Dhabi Airports boost passenger experience with T1 investment

Source: İThe Moodie Report - 16/03/15

UAE. Abu Dhabi Airports has enhanced some vital passenger facilities at Abu Dhabi International Terminal 1 - a move likely to boost commercial dwell times.

Plaza Premium Lounge strikes partnership with Cambodia Airports

Source: İThe Moodie Report - 11/03/15

CAMBODIA. Plaza Premium Lounge has been appointed to design and operate the airport lounges in the new extensions of Phnom Penh and Siem Reap airports.

New Istanbul Airport CEO pledges ‘memorable and extraordinary experiences’ for travellers

Source: İThe Moodie Report - 06/03/15

TURKEY. New Istanbul Airport will deliver a world-class retail offer when it opens in around three years, says Mertol Genç, CEO of ambitious airport consortium iGA.

Minneapolis-St Paul tees off with interactive golf facility for travellers

Source: İThe Moodie Report - 03/03/15

USA. Billed as a "golf lifestyle facility", PGA MSP Airport will open in March, offering a golf shop, a HMSHost-operated restaurant and a hands-on PGA golf experience.

ACI Europe retail and commercial event to tackle missed opportunities

Source: İThe Moodie Report - 17/02/15

EUROPE. The 24th ACI Europe Commercial & Retail Conference takes place on 21-23 April in Milan, with details emerging of the key sessions.

London Luton launches major commercial tender programme

Source: İThe Moodie Report - 10/02/15

UK. London Luton Airport announces a major commercial tender programme via The Moodie Report, embracing 47 units and 7,027sq m of retail and F&B space.

Plaza Premium opens new American Express Lounge at Sydney Airport

Source: İThe Moodie Report - 06/02/15

AUSTRALIA. The new lounge, exclusive to a number of American Express premium Card Members, marks Plaza Premium’s first venture into the Australian market.

JR/Duty Free launches MAC online store for Auckland Airport travellers

Source: İThe Moodie Report - 29/01/15

NEW ZEALAND. JR/Duty Free has launched an online shopping portal for MAC Cosmetics within its website for Auckland International Airport travellers.

Washington Dulles Airport names concessions award winners for 2014

Source: İThe Moodie Report - 28/01/15

USA. Concessions developer MarketPlace Development has revealed the winners of the 2014 Concessions Excellence Awards at Washington Dulles International.

Westfield announces first retail and F&B destinations in LAX T1 overhaul

Source: İThe Moodie Report - 27/01/15

USA. Four new retail shops, a spa and a rock-inspired restaurant mark the first stage of a US$508 million transformation of Los Angeles International Airport T1.

Coindrum expands services to Ireland West Airport Knock

Source: İThe Moodie Report - 15/01/15

IRELAND. Coindrum, which allows passengers to convert unwanted Euros into airport retail vouchers, expands in Ireland after launching at Dublin Airport.

ERV UK and Eye Airports launch last-minute travel insurance solution

Source: İThe Moodie Report - 15/01/15

UK. ERV Go is available across multiple mobile devices and offers passengers a cost-friendly solution to purchasing travel insurance just before departure.

The Moodie e-Zine: DFS blends ancient & modern in Cambodia

Source: İThe Moodie Report - 14/01/15

INTERNATIONAL. In our first edition of 2015, we speak to DFS Chairman & CEO Philippe Schaus about the retailer's plans to open a T Galleria in Cambodia.

XpresSpa unveils LaGuardia outlet; plots series of 2015 openings

Source: İThe Moodie Report - 05/01/15

USA. Leading wellness brand XpresSpa has opened its latest airport unit at New York La Guardia International Terminal C, with many more in the pipeline.

MasterCard opens new lounge at Budapest Airport SkyCourt

Source: İThe Moodie Report - 19/12/14

HUNGARY. MasterCard has opened a new lounge for premium MasterCard holders in Hungary, which is nearly +50% larger than the previous one it opened in 2011.

Dublin Airport introduces new converter service for unwanted coins

Source: İThe Moodie Report - 17/12/14

IRELAND. Passengers departing from Dublin Airport can now convert unwanted coins into The Loop shopping vouchers thanks to the new Coindrum machine.

Dublin Airport launches personal shopping service at The Loop

Source: İThe Moodie Report - 08/12/14

IRELAND. ARI Ireland has launched a new personal shopping service for travellers at The Loop stores at Dublin Airport in the run-up to Christmas.

Plaza Premium set to open Arrivals Lounge at Heathrow Terminal 2

Source: İThe Moodie Report - 08/12/14

UK. Airport services company Plaza Premium Lounge Management Limited opens Heathrow’s first independently operated Arrivals Lounge at T2 this week.

The Moodie Report e-Zine: Focus on Incheon International duty free tender

Source: İThe Moodie Report - 04/12/14

INTERNATIONAL Our cover story is dedicated to analysis of the highly anticipated Incheon International Airport duty free tender, released earlier today.

Stockholm Arlanda extends boutique offer with Michael Kors opening

Source: İThe Moodie Report - 02/12/14

SWEDEN. Stockholm Arlanda Airport has opened a Michael Kors store in its newly revamped Terminal 5 as part of an expansion of the fashion offer.

Mattel and Walmart bring Virtual Toy Store to Toronto Pearson Airport

Source: İThe Moodie Report - 27/11/14

CANADA. Wallmart and toy manufacturer Mattel are bringing a personalised virtual shopping installation to Toronto Pearson Airport for the festive season.

TFS and Performa open premium passenger lounge at Mumbai Airport

Source: İThe Moodie Report - 26/11/14

INDIA.The 30,000sq ft GVK Lounge, the first common-user facility in the world to be used just by premium passengers, opened at the airport this week.

Westfield reveals retail and F&B line-up at new-look LAX T6

Source: İThe Moodie Report - 19/11/14

USA. Westfield and Los Angeles World Airports have revealed the list of retail and food & beverage brands at the new-look Los Angeles International T6.

Changi transforms into Disney-themed winter wonderland this Christmas

Source: İThe Moodie Report - 14/11/14

SINGAPORE. Changi Airport visitors will have the opportunity to be fully immersed in Disney-themed activities, from 14 November to 5 January 2015.

Polish Airports State Enterprise seeks car park operator for Warsaw Chopin

Source: İThe Moodie Report - 07/11/14

POLAND. Polish Airports State Enterprise has issued a Request for Information as it begins the process to select a car park operator at Warsaw Chopin Airport.

Plaza Premium Lounge opens Al Reem Lounge at Abu Dhabi International

Source: İThe Moodie Report - 03/11/14

UAE. Plaza Premium Lounge has unveiled the newly renovated Al Reem Lounge – redesigned with local touches – at Abu Dhabi International Airport Terminal 1.

Regus Express business centre opens at London Gatwick Airport

Source: İThe Moodie Report - 21/10/14

UK. The business centre in the South Terminal arrivals area offers showers and breakfast as well as an open-plan lounge and meeting rooms.

Dubai Airports launches new app with bespoke information for passengers

Source: İThe Moodie Report - 13/10/14

UAE. The app provides information for both Dubai International and Al Maktoum International at Dubai World Central and is available in English and Arabic.

Frankfurt Airport hosts four-week long Oktoberfest campaign

Source: İThe Moodie Report - 24/09/14

GERMANY. Frankfurt Airport is celebrating the annual Oktoberfest beer festival with its own four-week campaign, in partnership with key tenants.

Birmingham Airport ties up with LS travel retail for new stores

Source: İThe Moodie Report - 18/09/14

UK. LS travel retail has opened Hugo Boss, The Watch Collection, Eye Love, The Fashion Place and Discover England stores at Birmingham Airport.

Schiphol Airport enhances consumer service with unlimited free Wi-Fi

Source: İThe Moodie Report - 04/09/14

NETHERLANDS. Amsterdam Airport Schiphol is now offering unlimited free Wi-Fi to terminal passengers. Previously, free Wi-Fi access was limited to one hour.

Frankfurt Airport introduces premium 'Home to Gate' departure service

Source: İThe Moodie Report - 03/09/14

The new service is open to passengers regardless of airline and destination and includes limousine transfer to the airport, assisted check-in and a free drink.

Regus to open drop-in business centre at Copenhagen Airport

Source: İThe Moodie Report - 01/09/14

DENMARK. The business services and workspace company will open a drop-in business centre at Copenhagen Airport Terminal 3 this year.

World Wide Money Exchange opens upgraded units at Denver Airport

Source: İThe Moodie Report - 28/08/14

USA. Foreign exchange services provider World Wide Money Exchange has opened three new locations at Denver Airport, where it has operated since 1995.

JCDecaux launches mobile charging digital stations across key US airports

Source: İThe Moodie Report - 26/08/14

JCDecaux has partnered Verizon to roll out 169 new mobile charging digital stations at four major US airports, providing an essential service to 193 million travellers.