Travel Retail and Duty Free Business Intelligence    Tuesday 28 April 2015

SOCIAL AND DIGITAL MEDIA

Heathrow extends consumer service with smart screens in T2 Arrivals

Source: ©The Moodie Report - 20/04/15

UK. Screens in the T2 baggage reclaim zones show live price and journey time comparisons between taxis and the airport’s train service to Central London.

Paris Charles de Gaulle receives ‘Welcome Chinese’ certification

Source: ©The Moodie Report - 20/04/15

FRANCE. Paris Charles de Gaulle Airport has been awarded “Welcome Chinese” certification, in recognition of its efforts to facilitate Chinese travellers’ journeys.

Over one-fifth of world’s top 100 airports still not mobile-ready, says report

Source: ©The Moodie Report - 16/04/15

INTERNATIONAL. 22% of the world’s top 100 airports still don’t have their own app or a mobile-friendly web page, according to mobile app developer M2Mobi.

L’Oréal highlights Biotherm brand with Oslo hydration promotion

Source: ©The Moodie Report - 15/04/15

L’Oréal Travel Retail’s biggest Biotherm promotional podium of the season, which features Oculus Rift virtual technology, is at Oslo Airport from 1 March-30 April.

Puig invites passengers to party with 212 VIP Club Edition

Source: ©The Moodie Report - 15/04/15

The first limited-edition line from the 212 VIP Carolina Herrera universe, 212 VIP Club Edition, is being promoted by WDFG at Barcelona and Madrid Airports.

OTG seeks Expressions of Interest for retail at Newark Liberty Terminal C

Source: ©The Moodie Report - 14/04/15

USA. Master developer and travel restaurateur OTG has issued Expressions of Interest for duty free and speciality retail stores at Newark Liberty Terminal C.

Gebr Heinemann launches new mobile app for consumers

Source: ©The Moodie Report - 23/03/15

GERMANY. Gebr Heinemann has launched a new mobile app, with a range of new functions and information about shopping with Heinemann Duty Free.

Key commercial partners capture Schiphol Consumers Awards

Source: ©The Moodie Report - 18/03/15

NETHERLANDS. Schiphol Group’s leading business partners captured many of its Consumers Awards last week, across a range of categories.

Aéroports de la Côte d'Azur improves Wi-Fi to keep passengers connected

Source: ©The Moodie Report - 12/03/15

FRANCE. Aéroports de la Côte d'Azur will this month offer free and unlimited 100 meg broadband Wi-Fi to passengers, crew and staff at Nice and Cannes Airports.

APTRA launches Mandarin version of its website and newsletter

Source: ©The Moodie Report - 11/03/15

ASIA PACIFIC. The Asia Pacific Travel Retail Association has recognised the key role of Chinese consumers and retailers in the industry with a Mandarin website.

BPI and Issey Miyake embark on fragrant Expedition

Source: ©The Moodie Report - 11/03/15

Beauté Prestige International (BPI) has created a limited-edition trio of scents from designer Issey Miyake, each of which represents a different olfactory Expedition.

The Moodie Report e-Zine Issue 158: Bringing the wow factor to Istanbul

Source: ©The Moodie Report - 11/03/15

INTERNATIONAL. In this issue we speak with iGA Havalimani Isletmesi CEO Mertol Genc about the ambitious plans for retail and other services at New Istanbul Airport.

Dubai Airports launches quirky social media advertising campaign

Source: ©The Moodie Report - 09/03/15

UAE. From Antarctica to the Gulf: a colourful social media campaign showcases the retail, food & beverage and services offer at Dubai International.

DFS launches Spring/Summer 2015 campaign across T Galleria network

Source: ©The Moodie Report - 02/03/15

INTERNATIONAL. DFS has launched its Spring/Summer 2015 campaign using the journeys of three travellers and social media influencers as inspiration.

South African Airways and Tourvest launch new online shop

Source: ©The Moodie Report - 02/03/15

SOUTH AFRICA. South African Airways and concessionaire Tourvest In-flight Retail Services have launched a newly designed Fly SAA Duty Free online shop.

Eye Airports unveils world-first advertising screen at Stansted Airport

Source: ©The Moodie Report - 27/02/15

UK. The 12-metre curved screen is part of an £8 million investment spanning London Gatwick, Manchester, Stansted, Bristol and Newcastle airports.

Humberside Airport parking revenue surges with AeroParker programme

Source: ©The Moodie Report - 27/02/15

UK. In the six months from July 2014 the English airport saw a +12.5% year-on-year increase in parking revenue using AeroParker’s pre-book system.

Tairo International’s third Beauty Advisor Seminar set for September

Source: ©The Moodie Report - 26/02/15

Tairo International’s third Beauty Advisor Seminar will take place from 26-29 September at the Seminole Hard Rock Hotel and Casino in Hollywood, Florida.

Lancôme celebrates anniversary with ‘Ceci n’est pas une rose’

Source: ©The Moodie Report - 24/02/15

On 20 February, as part of its 80th anniversary celebrations, Lancôme unveiled a short film called ‘Ceci n’est pas une rose’.

Michael Edwards launches 31st Edition of Fragrances of the World

Source: ©The Moodie Report - 24/02/15

Fragrance expert Michael Edwards has published the 31st edition of his Fragrances of the World guide, widely regarded as the fragrance industry ‘bible’.

Alipay and Hana Bank launch online payment service for Chinese in Korea

Source: Korean Times; Korean Herald; The Moodie Report - 23/02/15

SOUTH KOREA. Lotte Duty Free is one of the first retailers to allow the growing number of Chinese tourists to South Korea to allow online payments in its stores.

Origins targets Millennial consumers with Original Skin

Source: ©The Moodie Report - 17/02/15

As revealed last week via social media, Origins is set to target Millennials and address their “Quarter-Life Crisis” complexion concerns with Original Skin.

The house of Lancôme prepares to celebrate 80 years of beauty

Source: ©The Moodie Report - 14/02/15

Lancôme has created a series of initiatives, launches and events to celebrate its 80th anniversary, including a short film “Ceci n’est pas une rose”.

Dufry Brazil revamps pre-order website for duty free products

Source: ©The Moodie Report - 13/02/15

BRAZIL. The retailer has added new functions and a modern layout to its website in order to improve purchase numbers and user experience.

m1nd-set survey highlights online opportunities for travel retailers

Source: ©The Moodie Report - 10/02/15

EUROPE. Travel retail research company m1nd-set has called on airports and retailers to be more proactive in reaching travelling consumers online.

DFA rolls out online pre-order service Duty Free Express

Source: ©The Moodie Report - 30/01/15

USA. With Duty Free Express (launched initially at Miami Airport), travellers can order duty free products through DFA up to seven days before they fly.

JR/Duty Free launches MAC online store for Auckland Airport travellers

Source: ©The Moodie Report - 29/01/15

NEW ZEALAND. JR/Duty Free has launched an online shopping portal for MAC Cosmetics within its website for Auckland International Airport travellers.

Coty concludes Instagram teaser campaign for Roberto Cavalli Paradiso

Source: ©The Moodie Report - 15/01/15

Coty has concluded its trio of Instagram teaser videos, to help promote Paradiso, its new feminine fragrance from the house of Roberto Cavalli.

Blackjack Promotions unveils new iCademy online learning tool

Source: ©The Moodie Report - 13/01/15

UK. Blackjack Promotions has unveiled a tailored online learning management tool, iCademy, aimed at training ambassadors with brand-based programmes.

Coty creates Instagram teaser campaign for Roberto Cavalli Paradiso

Source: ©The Moodie Report - 13/01/15

Coty has created a trio of Instagram teaser videos, to help promote Paradiso, its new feminine fragrance from Roberto Cavalli. The full ad will be aired on 15 January.

St Pancras International launches mobile app for railway users

Source: ©The Moodie Report - 13/01/15

UK. The StP App provides commuters with details about the London train station and the St Pancras area and includes special retail offers and travel information.

Lancôme names Lisa Eldridge Make-up Creative Director

Source: ©The Moodie Report - 06/01/15

New collections, shades and products and a more impactful online presence are the remit for Lancôme’s new Make-up Creative Director.

ACI Europe study reveals trends in social media use at airports

Source: ©The Moodie Report - 19/12/14

EUROPE. ACI Europe has released its Digital Report 2014-2015, which outlines how airports are communicating with their passengers through social media.

Aéroports de Paris spreads Christmas cheer with festive campaign

Source: ©The Moodie Report - 15/12/14

FRANCE. Aéroports de Paris is celebrating the festive period with a number of themed initiatives, at both Paris Charles de Gaulle and Paris Orly airports.

Coty underlines corporate creativity with new website and intranet

Source: ©The Moodie Report - 11/12/14

Coty has upgraded its digital presence via a comprehensive revamp of its flagship www.Coty.com website, and a new employee intranet called The House.

Nuance introduces online pre-order shopping service at Bengaluru

Source: ©The Moodie Report - 05/12/14

INDIA. Nuance India has introduced an online pre-order service for duty free shopping at Bengaluru Kempegowda International Airport.

GuestLogix extends retail platform off-board with OpenJaw acquisition

Source: ©The Moodie Report - 03/12/14

CANADA. The inflight retail systems provider will buy the web retail software company to extend its reach across the travel chain.

YSL Beauté partners with Google Glass for airport make-over event

Source: ©The Moodie Report - 02/12/14

Yves Saint Laurent Beauté embarks on new digital drive via two-week Google Glass initiative at Paris Charles de Gaulle Terminal 2 S3.

Ever Rich makes first moves in e-commerce with Go Rich website

Source: ©The Moodie Report - 25/11/14

TAIWAN. Ever Rich Duty Free Shop’s newly launched website allows consumers to purchase Taiwanese specialities for delivery to countries across Asia.

American Express and airport retailers partner in Foursquare campaign

Source: ©The Moodie Report - 24/11/14

UK. American Express card users can receive statement credit on purchases at several UK airports through offers via location-sharing network Foursquare.

Revlon introduces global relaunch; declares LOVE IS ON

Source: ©The Moodie Report - 19/11/14

Described as more than a marketing campaign, Revlon's new mission is to "inspire love" around the world, as part of a global brand relaunch.

Estée Lauder adds Kendall Jenner to spokesperson roster

Source: ©The Moodie Report - 17/11/14

Estée Lauder beefs up its social media reach by signing model Kendall Jenner – described as the “ultimate Instagirl” – as its latest face.

OTG unveils extraordinary ambition at Newark Liberty Terminal C

Source: ©The Foodie Report - 16/11/14

USA. OTG and terminal manager United Airlines will create a spectacularly innovative commercial offer at the airport according to plans revealed today.

Brisbane Airport offers passengers selfie snapshot with world leaders

Source: ©The Moodie Report - 12/11/14

AUSTRALIA. The ‘Selfie Centres’ are one of several interactive activations offered by the airport as it welcomes delegates to the G20 world leaders summit in Brisbane.

Puig and Gebr Heinemann hail Paco Rabanne's The Factory animation

Source: ©The Moodie Report - 07/11/14

Puig and Heinemann have created a new, exclusive multiline animation called ‘The Factory’, to support and promote Paco Rabanne's fragrance portfolio.

Nuance supports Estée Lauder’s Breast Cancer Awareness Campaign

Source: ©The Moodie Report - 20/10/14

INTERNATIONAL. Nuance has teamed up with The Estée Lauder Companies to support the group’s high-profile Breast Cancer Awareness (BCA) Campaign.

Sunil Tuli issues Request for Volunteers for Cannes ice bucket soaking

Source: ©The Moodie Report - 17/10/14

INTERNATIONAL. Tuli has offered to double his donation if he finds a volunteer from Women in Travel to assist him in his ice bucket challenge in Cannes.

Dubai Airports launches new app with bespoke information for passengers

Source: ©The Moodie Report - 13/10/14

UAE. The app provides information for both Dubai International and Al Maktoum International at Dubai World Central and is available in English and Arabic.

Lab Series experiments with Jawbone to create X UP Challenge

Source: ©The Moodie Report - 13/10/14

Lab Series partners with wearable consumer technology brand Jawbone, makers of the UP wristband, to create the global Lab Series X UP Challenge.

Lady Million Eau My Gold! fragrance sparkles in travel retail

Source: ©The Moodie Report - 07/10/14

Puig has hailed the success of its new Paco Rabanne feminine fragrance Lady Million Eau My Gold!, which was introduced to the travel retail channel in June.