Travel Retail and Duty Free Business Intelligence    Friday 06 May 2016

SOCIAL AND DIGITAL MEDIA

Dispelling the ‘app myth’: Mighty Media highlights m-commerce opportunities

Source: ©The Moodie Davitt Report - 02/05/16

AUSTRALIA. With new technology that is not reliant on mobile apps, the barrier to entry to m-commerce is now “extremely low”, says CEO Stephenie Rodriguez.

Hudson to open ‘first of a kind’ interactive art gallery at Omaha Airport

Source: ©The Moodie Davitt Report - 26/04/16

USA. Dufry-owned Hudson prepares to open a “first of its kind” airport art gallery in Omaha - with live art created in-store and projected onto terminal screens.

Fraport online shopping platform wins e-commerce industry award

Source: ©The Moodie Davitt Report - 18/04/16

GERMANY. Travellers can view the entire product range of airport shops online and reserve products, with departure gate and home delivery in the works.

Aelia Duty Free and Dior bring Poison to The Scene at Nice Airport

Source: ©The Moodie Davitt Report - 15/04/16

Dior and Aelia Duty Free invite travellers at Nice Airport T1 into the 'dark and tinged' atmosphere of new fragrance Poison Girl via a digital innovation.

Tackling consumers and creativity: ACI Europe commercial conference begins

Source: ©The Moodie Davitt Report - 12/04/16

FINLAND. The ACI Europe Airport Commercial Conference opened on Tuesday, with a focus on engaging the consumer and creating new experiences.

'Stuck in retail's Middle Ages' – M2mobi publishes travel retail Whitepaper

Source: M2mobi; The Moodie Davitt Report - 04/04/16

INTERNATIONAL. “Most airports are still resting on their comfortable non-aviation revenue streams, not realising they need to take urgent action."

DFASS launches pre-order service onboard Air Mauritius

Source: ©The Moodie Report - 04/04/16

MAURITIUS. “The online duty free shopping is yet another enhancement to our offering and improves service,” says Air Mauritius CEO Megh Pillay.

Japanese company launches price matching Tmall e-commerce store

Source: ©The Moodie Davitt Report - 04/04/16

CHINA/JAPAN. The rise of cross-border shopping continues with the launch of Angeliebe’s store on the Tmall e-commerce platform in China.

The Moodie e-Zine: Gebr Heinemann’s vision to become a true global player

Source: ©The Moodie Report - 31/03/16

INTERNATIONAL. Welcome to the latest issue of The Moodie e-Zine, where Gebr Heinemann senior management talks about vision and values.

Dubai International launches smartwatch app for iOS and Android

Source: ©The Moodie Report - 29/03/16

UAE. Initially focusing on flight information, commercial offers from food & beverage and retail outlets will feature at a later date, according to Dubai Airports.

The Moodie e-Zine: Celebrating excellence in digital and social media

Source: ©The Moodie Report - 17/03/16

INTERNATIONAL. Welcome to issue 184 of The Moodie e-Zine, in which we celebrate the best in airport digital and social media with a review of The Moodies.

FLIO scoops international travel industry mobile innovation award

Source: ©The Moodie Report - 16/03/16

UK/USA. Global airport app is named Best Mobile Travel Solution at Eyefor Travel’s fifth annual Mobile Innovation in Travel Awards, held in San Francisco.

Jameson marks St Patrick’s Day with limited edition bottle

Source: ©The Moodie Report - 11/03/16

Pernod Ricard Travel Retail has released a limited edition Jameson bottle to celebrate St Patrick's Day 2016, and has launched a #BeOriginal social media campaign.

Dallas Fort Worth releases update to iOS and Android mobile app

Source: ©The Moodie Report - 10/03/16

USA. Weather information, news alerts and discount offers have been added in the 3.1 release, which the airport said had taken into account user feedback.

Clear Channel scoops award for Rome airport digital advertising project

Source: ©The Moodie Report - 09/03/16

ITALY. Company takes title of Most Innovative Digital Project in the Transport Facility category at the 2016 Integrated Systems Europe show in Amsterdam.

Price comparison site dutyfree.buzz aims to build global presence

Source: ©The Moodie Report - 09/03/16

INDIA. Newly launched, independently owned duty free price comparison website and app dutyfree.buzz aims to build its base of references at 40 airports.

Airport app FLIO and Plaza Premium Lounges announce partnership

Source: ©The Moodie Report - 08/03/16

UK/INTERNATIONAL. Users of the app can now find, book and pay for access to more than 50 of Plaza Premium’s lounges across 24 international airports.

'The Moodies' Digital, mobile and social media award winners revealed

Source: ©The Moodie Report - 07/03/16

INTERNATIONAL. The winners of 'The Moodies' airport digital, mobile and social media awards for 2015 have been announced.

Hamad International Airport launches mobile app with iBeacon features

Source: ©The Moodie Report - 06/03/16

QATAR. Hamad International claims to be among the first airports in the world to use iBeacon technology for wayfinding and shopping and dining promotional alerts.

Dallas Forth Worth becomes first US airport to launch Apple Watch app

Source: ©The Moodie Report - 26/02/16

USA. An upgraded version of its mobile app has also been released, adding six additional languages including Korean, Portuguese, Japanese and Spanish.

Duty free discounts offered to TAV Passport members at Sabiha Gökçen

Source: ©The Moodie Report - 24/02/16

TURKEY. TAV Operation Services launches membership programme services at the Istanbul airport, with free lounge entrance an additional benefit.

Heathrow unveils major overhaul of broadcast digital network

Source: ©The Moodie Report - 23/02/16

UK. JCDecaux Airport has installed 181 upgraded 70 inch screens to utilise live data streams, enabling advertisers to tailor content to specific targets.

'An extraordinary project': The Moodie Report to mark Dubai Airport Concourse D opening with special publication

Source: ©The Moodie Report - 21/02/16

UAE. Moodie Corporate, the corporate publications arm of The Moodie Report, has been appointed publisher of a special book that celebrates the opening of Dubai International Airport Concourse D. The soon-to-open facility will meet the needs of more than 70 international carriers, enhance the airport's capacity significantly, and provide a strong and diverse commercial and consumer offer.

‘Explore and experience’: HMSHost launches new corporate website

Source: ©The Moodie Report - 18/02/16

INTERNATIONAL. HMSHost's new website allows users to meet its brand and chef partners, view the latest restaurant offerings and apply for employment.

Global airlines urged to adopt a ‘mobile-first’ travel payments strategy

Source: ©The Moodie Report - 17/02/16

INTERNATIONAL. Airlines at risk of losing out on “hundreds of millions” if they fail to make it simple for passengers to make purchases directly from their smartphones.

New research a “wake-up call” to travel retailers over online engagement

Source: ©The Moodie Report - 16/02/16

INTERNATIONAL. While almost all travellers are accessing the internet at the airport, only a fraction engage with the travel retail shopping environment.

Shortlist revealed for 'The Moodies' digital and social media awards

Source: ©The Moodie Report - 15/02/16

INTERNATIONAL. The shortlist for this year's 'The Moodies', the airport-specific digital, mobile and social media awards, has been announced across 14 categories.

Finavia unveils a virtual vision of the future at Helsinki Airport

Source: ©The Moodie Report - 12/02/16

FINLAND. 3D modelling techniques allow operating partners to virtually experience and shape the future passenger journey at the airport as its development continues.

Fraport and Lufthansa join forces to expand digital shopping at Frankfurt

Source: ©The Moodie Report - 05/02/16

GERMANY. An online shopping platform for departing passengers is the first to launch at the airport’s lounges, with inflight services to follow later this year.

Sydney Airport combines digital and decorations for Chinese New Year

Source: ©The Moodie Report - 04/02/16

AUSTRALIA. Digital game hosted on new WeChat channel gives passengers the chance to win shopping vouchers to spend at Heinemann’s tax and duty free store.

Japan’s Transcosmos taps into online shopping surge in China

Source: ©The Moodie Report - 22/01/16

CHINA/JAPAN. E-commerce service provider Transcosmos has opened a shopping portal aimed at Chinese consumers seeking Japanese products.

Tech company SimpliFly launches airport shopping and delivery app

Source: ©The Moodie Report - 19/01/16

IRELAND/INTERNATIONAL. Dublin-based technology start-up SimpliFly has launched a shopping and delivery app aimed at air travellers worldwide.

Rémy Martin unveils new brand website and engagement platform

Source: ©The Moodie Report - 18/01/16

The new website, which brings to life the brand's 'One Life/Live Them' campaign, is said to allow users to navigate freely from one piece of content to the next.

Brisbane Airport rolls out multi-lingual digital menus in International Terminal

Source: ©The Moodie Report - 14/01/16

AUSTRALIA. Brisbane Airport is adding digital menus in English, Chinese, Korean and Japanese at 13 restaurants in its International Terminal.

Schiphol Airport updates app with indoor wayfinding technology

Source: ©The Moodie Report - 14/01/16

NETHERLANDS. The latest app update, developed by M2mobi, incorporates indoor wayfinding technology to help passengers navigate easily through the airport.

Fast-growing airport app FLIO launches across Android devices

Source: ©The Moodie Report - 13/01/16

UK. Potential reach of the multi-purpose app - which provides airport information, exclusive retail offers and free Wi-Fi - could double with latest release.

Westfield enhances airport experience with digital directories

Source: ©The Moodie Report - 17/12/15

USA. Westfield has introduced digital directories at New York JFK T8 and George Bush Intercontinental Terminal E as it aims to ease the passenger journey.

Beacons of hope: Personalising the passenger experience

Source: ©The Moodie Report - 16/12/15

INTERNATIONAL. SITA Vice President Airports Matthys Serfontein offers a timely insight into how airports can improve the customer journey through technology.

One week to go: Deadline fast approaching for The Moodies entries

Source: ©The Moodie Report - 12/12/15

INTERNATIONAL. The world's only airport digital, mobile and social media awards, The Moodies, close on 18 December. Entries are flowing in.

Inflight retail to be transformed by 2025, says cross-industry report

Source: ©The Moodie Report - 11/12/15

INTERNATIONAL. Personalisation the key trend as travel industry leaders predict what the narrowbody inflight passenger experience might look like in ten years.

KLM renews retail technology agreement with GuestLogix

Source: ©The Moodie Report - 11/12/15

NETHERLANDS. KLM has extended its contract with GuestLogix for fleet-wide use of its retailing technology, with new innovations in the pipeline.

That's life: Jack Daniel’s unveils US$1,500 Sinatra Family Reserve

Source: ©The Moodie Report - 11/12/15

If ‘Ol’ Blue Eyes’, Frank Sinatra, was alive, he’d be 100 tomorrow, sipping on a Jack Daniel’s. We've put together a special travel retail exclusive song line-up.

Frankfurt Airport extends digital reach with online shopping & loyalty offer

Source: ©The Moodie Report - 09/12/15

GERMANY. Gebr Heinemann, Caviar House & Prunier and PAX Airport Shopping join forces with Frankfurt Airport's enhanced online services.

Moodie Corporate adds dual-media dynamism to publishing services

Source: ©The Moodie Report - 09/12/15

INTERNATIONAL. Moodie Corporate extends its portfolio to include both print and e-Zine, allowing clients to benefit from video, audio and other dynamic media.

The Moodies: Recognising best practice in social & digital media

Source: ©The Moodie Report - 28/11/15

INTERNATIONAL. There's still three weeks to enter the airport digital, mobile and social media awards, The Moodies, closing on 18 December.

Tourvest takes Black Friday to the skies with FlySAA Duty Free

Source: ©The Moodie Report - 27/11/15

SOUTH AFRICA. A 20% discount is offered on duty free purchases made at the South African Airways online shop, with delivery direct to passengers’ seats.

Muscat Duty Free and Oman Air joint promotion aims to take passengers ‘Around the World in 45 Ways’

Source: ©The Moodie Report - 24/11/15

OMAN. To mark Oman’s 45th National Day, the retailer and airline have teamed up to give away five free flights every week until January. The promotion makes use of both store and inflight channels, while using social media to run a selfie competition and further engage travellers.

DFS campaign brings joy to children battling life-threatening conditions

Source: ©The Moodie Report - 23/11/15

HONG KONG. Shoppers can like posts on social media to help children's wishes come true or make donations at T Galleria by DFS stores worldwide.

DFW Airport partners with M2mobi for revamped mobile app

Source: ©The Moodie Report - 23/11/15

USA. Airport mobile app specialist M2mobi has redesigned DFW Airport's app to include more user friendly and experience-enhancing features.

Deadline extended for 'The Moodies' social & digital media awards

Source: ©The Moodie Report - 19/11/15

INTERNATIONAL. The deadline for nominations for the airport digital, mobile and social media awards, The Moodies, is now 18 December.